The guiding educational objective of NID-HCA is to help consumers and organizations make informed, knowledgeable and fiscally prudent housing decisions.

With every housing counseling workshop, attendees complete a thorough survey to measure our ability to deliver quality educational programs. Client survey results – 98% Satisfaction Rate.

NID-HCA has focused its efforts on three main objectives to fulfill on our educational mission:

• Excellence in client service
• Excellence in partner relationships
• Excellence in program accountability

NID-HCA continues to envision what comes next. We took key lessons from 25 years of experience coupled with innovative programs to support our community of families and renew our steadfast commitment to 11 program services:

First Point of Contact Homeownership Program

We seek to be the first point of contact to properly prepare clients for homeownership. We offer our integrative approach to sustainable homeownership programs which holistically combines all aspects of pre-and post purchase counseling in one program.

Tenant Wise Program

Designed to assist clients with fair and affordable rental opportunities.

Maslow Program

Designed to provide service-based transitional housing and homeless shelter referral and/or assistance.

Senior Wise Program

Is designed to meet the spectrum of senior-demand.

Home Save Program

Efforts to reduce the number of foreclosures.

Homeowner Advantage Program

This program is focused on creative and innovative ways to successfully manage homeownership.

Reverse Mortgage Counseling

Ensure interested families are armed with necessary information to decide whether obtaining a reverse mortgage is in their best interest.

Post Purchase Counseling

We counsel homeowner clients seeking information and guidance in the areas of refinancing, equity loans, debt consolidations, building rehabilitation, building additions, lender/client dispute resolution, real estate agency/client dispute resolution, and client/contractor dispute resolution.

Predatory Lending Counseling

Arms its clients with knowledge that enables them to negotiate fair loan terms and to protect themselves against potential predatory lenders.

Financial Literacy Program

Provides information on basic and complex financial matters in a manner that addresses the client’s short, medium and long-term financial well-being.

Community Connect Program

This program is designed to provide informational campaigns inclusive of African-American, Hispanic and immigrant real estate trade associations to establish more effective working relationships with housing counselors for the long-term benefit of the client community.