Freddie Mac Help Center

Free, confidential financial counseling assistance


NID Housing Counseling Agency has teamed up with Freddie Mac to open the NID Housing Counseling Agency Freddie Mac Borrower Help Center, in Detroit, Michigan. We provide assistance to struggling homeowners with Freddie Mac-owned mortgages to help keep them in their homes, whenever possible.

If you are behind on your monthly bills, including your mortgage, the NID Housing Counseling Agency Freddie Mac Borrower Help Center offers free, confidential financial counseling assistance through HUD-approved counselors, either in person or on the telephone.


During these free sessions, your counselor will:

  • Review your current income, living expenses, savings, and debts;
  • Help you understand your options and possible solutions to your financial challenges; and
  • Assess your options for avoiding foreclosure, which could include a loan modification or other borrower assistance program.
Does Freddie Mac own your mortgage? Click here to find out.

Contact the Help Center today!

Call the NID Housing Counseling Agency Freddie Mac Borrower Help Center today to set up a free appointment with a HUD-approved counselor. There is no obligation for you to take any action after your session.

Contact us at: NID Housing Counseling Agency Freddie Mac Borrower Help Center
    • 7310 Woodward Avenue, Suite 704
    • Detroit, MI 48202 YES!
    • Tel: 313-338-3840
    • Fax: 313-782-4862
    • Monday – Friday
    • 9am to 7pm

Get prepared!

Being prepared will help your counselor better understand your financial position so he or she can assess possible options for you. When you meet with your counselor, please bring the following documents with you:

        • Most recent pay stubs and most recent tax return.
        • Most recent bank statements.
        • Credit card bills.
        • Your monthly mortgage statement.
        • Any utility bills and car payments.
        • You should also fill out a Uniform Borrower Assistance Form, available below in English or Spanish. This form will help you organize your financial information. Your counselor can also help you fill out this form.
ENGLISH Uniform Borrower Assistance Form English.pdf
SPANISH Uniform Borrower Assistance Form Spanish.pdf

Freddie Mac Resources

Visit the Freddie Mac Mortgage Help Resource Center on to find useful tips, tools, and educational resources, including information on what to expect when working with your Servicer. Access this Web page

here: Freddie Mac Borrower Help Centers are located in several cities throughout the United States. To find contact information for our Borrower Help Centers and national Network, click here.

Contact us today. we can help you!

We Specialize in providing in-person counseling in your community.

contact a counselor

Contact Details

  • National Office Headquarters
    NID-Housing Counseling Agency
    7677 Oakport Street, Suite 1030
    Oakland, CA 94621
  • 1-877-670-7360
  • 1-888-334-8325